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Updated! 3-day Session - Strategies for implementing the service-oriented enterprise

Day 1 | Day 2 &3 | Course Fees | PDF Version |

Day 1 – Service-Oriented Architecture Strategies

1. Services-oriented Strategies for Enterprise Transformation.
    Enabling services innovation.

  • Service thinking: Why it matters to the business, clients/citizens, and IT
    - Leveraging business capabilities for services innovation
  • Business and technical perspectives of a service
    - Business-aligned capability and discoverable services asset
  • An emerging perspective in service design
    - The client/citizen service journey
    - Critical encounters over multiple paths
  • Evolving roles in the service-oriented enterprise
2. The evolution of the Service-Oriented Enterprise.
    Faster, cheaper, and more responsive.
  • The promise of the agile enterprise
    - Reusable services to render business-aligned capabilities
  • Enterprise cost benefits
    - Reducing IT costs
    - Achieving re-use & ROI
    - A portfolio of assets
  • Cloud computing – Cost and responsiveness implications
  • Service-oriented enterprise maturity and adoption

3. Characteristics of a services architecture.
     Interaction with the environment.

  • What is a service?
    - Business-aligned capability  – interfaces, functionality, protocols, policies,
    constraints and quality
    - Services layering
    - Producers and consumers of services
    - Some examples of services
  • SOA design principles
    - Loose coupling
    - Coarse granularity
    - High cohesion
    - Information hiding
  • Components of a Service-Oriented Architecture
    - A run time perspective
    - Repository, messaging, mediation systems, and service platform

4. A world of services.
    Service identification from up here.

  • What’s the immediate business problem?
  • Services centricity – Process, Data, Consumer, and Legacy Applications
  • Services identification approaches:
    - Top-down – business domain decomposition
    - Meet-in-the-Middle – the focus on asset analysis
    - Bottom-up – legacy wrapping
  • The services lifecycle:
    - From business transformation to SOA deployment and operation
  • The critical role of business processes and enterprise semantics

5. Business Capability Analysis. Modeling business processes.
    The starting point for detailed services identification.

  • The rise of Business Process Management and BPM tools
    - Abstracting the business
    - Why it’s much, much more than workflow diagrams
  • Analyzing the business:
    - Modeling and simulating current and future business processes
    - Lean analysis for enhanced business processes
    - Models – business process, use cases, data, user interface, etc.
  • From business models to software design models (UML)
    - Abstracting the IT solution
    - Complex transformations to business-driven service specifications
    - The emerging SoaML

Days 2 & 3 –Implementing SOA Design & Governance

1. SOA Strategy & Opportunity Roadmap.
    Hot Spot Analysis.

  • The business process portfolio
  • Value chain analysis
  • The challenges of SOA:
    - Stove piped applications
    - Data sharing
    - Replacing point to point interfaces
    - Why standards are key
  • SOA Life Cycle: What's so different about services?

2. Implementing the Service-oriented Enterprise.
    Balancing short term and long term deliverables.

  • A pre-flight check
    - Strategy development
    - Governance and technical reference
    - Developing a reference model
    - Implementation
    - Organization
    - Roles and responsibilities
3. Services modeling and decomposition.
    Creating agile structures.
  • Service Design: High level design
  • Quad Model of SOA
  • Services layers and taxonomy
  • Overview of a service modeling technique
4. Service Design and Implementation.
From service to composite applications.
  • Elements of service design governance
    - Separation of concerns
    - Design principles – loosely coupled services

    - Choreography and orchestration – BPEL to the rescue
  • Service implementation steps & technologies:
    Namespaces, XSD, XSL, Xpath, SOAP, etc.
    - WSDL – Web Services Description Language
    - The service contract
    - Security policies
  • SOA Integrated Development Environments (IDEs)

5. Optimizing SOA performance.
    A look at enabling enterprise tools.

  • Design time: Registry and Repository
  • Run time: Enterprise service management

6. Publishing, deployment and service consumption.
    Building the environment for survival.

  • A governance process- understanding policy enforcement points
  • An example review and approval process
  • Services consumption
  • The challenge of service version management

7. An SOA governance model.
    Developing a sustainable framework.

  • SOA Governance Reference Model
  • Four tiers of governance
  • Model design
  • Enterprise governance processes & portfolios
  • The governance organization - who does what?
  • Governance implementation roadmaps
  • Security and data issues for cloud computing

8. Service Portfolio Management.
    Establishing lifecycle values.

  • Evaluate your SOA initiative
  • Value-creating processes
  • Value thresholds
  • ROI for service re-use
  • The value of a service
  • Portfolio analysis

9. Managing the services enterprise.
     Evolving your ecosystem.

  • Services as a portfolio of assets
  • Determining the role of cloud computing in the portfolio
  • Value profile of a service
  • Evaluating services in the portfolio
  • SOA funding & budgeting maturity model

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Course Fee
(Intervista is now offering DAMA & EAIG members a 10% discount on all of our courses)

  Course fees
 3-Day Executive Session
Small teams
(5 to 9 participants: fee per participant). Large teams inquire for additional discount.

$ 2795
Early enrollment
4 weeks prior to session date.

$ 2875
Regular enrollment
Must be received one day prior to session. No participant will be admitted into the course without prior payment arrangement.
$ 2915
Applicable taxes extra. All prices are in USD.

*Promotional offers cannot be combined with our discounts. Credit card payment required at time of registration.

Group discounts do not apply for customized courses. Educational sessions scheduled outside continental United States and Canada are subject to a 20% surcharge on tuition fees.

Cancellations are accepted up to two weeks prior to the course. A $100 service charge will be applied.
Please obtain a cancellation number from us to confirm.  Late cancellations will not be refunded, but enrollment fees may be credited to any future Intervista course, seminar or conference anywhere in North America. Substitutions may be made at any time.

Intervista Institute reserves the right to postpone, cancel or change scheduled dates or venues, as well as the right to substitute instructors with other highly qualified experts. Participants that cannot attend a rescheduled course and have paid for the course, will be entitled to a full refund or credit for another course.


To register for this course, complete our online registration form or call 1-800-397-9744. Outside North America +1 514 937-7130.

©2014 Intervista Inc.

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or call 1-800-397-9744.
Outside North America
call +1 (514)937-7130


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Program Overview

Day 1
1. Enabling services innovation
2. Faster, cheaper, more responsive
3. Interaction with the environment
4. Service identification from up here
5. The starting point for detailed services identification

Day 2 & 3
1. Hot Spot Analysis
2. Balancing short & long term deliverables
3. Creating agile structures
4. From service models to composite applications
5. A look at enabling enterprise tools
6. Building the environment for survival
7. Developing a sustainable framework
8. Establishing lifecycle values
9. Evolving your ecosystem

Course leader

Bill Clarke
This lively and strategically-oriented session clarifies the best practices of SOA implementation and management. It is led by the eminent Bill Clarke - long time Intervista faculty member and managing partner at CheckPoint Partners consulting company. He was previously Senior Consultant for SOA Strategy with AgilePath Corporation.
He is a specialist in helping companies and government agencies transition to Service Oriented Architectures.

Learn more about our faculty.

Executive programson with these related programs.

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The talk

What your colleagues say about Intervista courses.

"Great overview and very stimulating presentation on SOA. Three days of course provides great conceptual and practical understanding of SOA.”
Sukhwant Nannan
Enterprise Architect
Service Canada

“An excellent review of SOA and coverage of the various aspects of SOA.”
Bernie Lee
Solutions Architect
Ministry of Transport

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