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Day 1 | Day 2 & 3 | Course Fees | PDF Version |

Day 1 – Strategy, Innovation and Business Architecture
1. The innovation imperative.
Challenges of business agility.
- Agility and innovation – what do they really mean?
- Client and citizen-centric pressures
- Regulatory and compliance requirements
- What is your innovation culture?
- Opportunities for new business models
- The role of strategy for Business Architecture (BA)
- Enabling services, products and program innovation with BA
- BA as catalyst for change: Trailing strategy, values & technology trends
- The constraints to agility - Managing accidental and essential complexity
2. The Business Architecture manifesto.
Aligning strategy, design and projects.
- Defining Enterprise Architecture and Business Architecture
- Business Architecture mission, deliverables, and target groups
- The Business Architecture ecosphere:
- Enterprise, information, cloud services, technology, security and policy architectures
- BA’s critical contributions to EA
- EA and BA: Closing the strategy, design & implementation divide
3. Fundamentals of enterprise models.
Managing change.
- Bridging the fuzzy front-end
- How architectures, frameworks and models tame complexity
- Mapping the future:
- As-is vs. To-be Business Architectures
- Overview of BA approaches
- The Business Architect as chameleon:
- Representing strategic, organizational and IT perspectives
4. From strategy to Business Architecture.
Bridging the gap.
In this interactive workshop, team members use a real world case study to understand the strategy of
introducing a direct self-service channel.
- Understanding strategic direction and stakeholder needs
- Value chain and line-of-business analysis
- Ensuring executive buy-in and participation
- Impact of strategic changes on people, process and technology
5. Managing the transformation portfolio.
The reality of priorities.
- Roadmap to BA deliverables
- Coverage and granularity factors:
- Business analysis, project and portfolio management
- Building the right skill set: From BA to IT to change management
- The build-out: From projects to strategic portfolio management
Days 2 & 3
Implementing Business Architecture for
the Client-Centric Enterprise
1. Patterns in the business environment.
The power of reference models.
- The role of reference models
- From abstraction to generalization
- Government reference models
- Industry sector reference models
2. Identifying strategic drivers.
Analysis of business goals.
- Needs, goals, outcomes, outputs, and values
- Enterprise-level business architecture analysis: Identifying strategic drivers
- Value proposition and value chain analysis
- Logic models and strategy maps
- Validating business goals
3. Business services design.
Modeling for a client-centric world.
- Alignment of strategy and outcomes
- Meeting market or constituency needs
- Co-designing with clients why does Microsoft hire anthropologists?
- Using product and service patterns
- Modeling valued outputs of the enterprise
- Aligning the outputs with intended outcomes
4. Understanding the value chain.
Designing target operating models.
- The extended enterprise
- Modeling value chains and core processes
- Assessing & modeling the impact of strategy on the current value chain
- Abstracting common/shared services from the current operating models
- Organizational implications for realizing target operating models:
- Designing vertical and horizontal accountabilities
- Managing outsourcing
- Building in trust: Security and privacy
5. Getting the semantics right.
Creating a shared understanding.
- The conceptual business model and its role
- Modeling for the bilingual Business Architect
- Business and technical language competencies
- Understanding the structural view
- Business components and their relationships
- Input to the enterprise information model
6. Lifecycle analysis.
The times they are a changing.
- Understanding the behavioral view
- The state transition model:
- Modeling behavior over time
- Combining semantic and state transition models
7. Modeling business processes.
Living in a world of distributed and virtual services.
- The critical role of Business Architecture in distributed services
- Understanding the functional view
- Businessand distributed use cases
- Implications for cloud applications and service-oriented architecture (SOA)
- Process and integration standards
8. Capturing policy and business rules.
Gaining enterprise agility.
- Environmental implications on strategy
- Impact of strategy changes on business & policy
- Externalizing policies and business rules
- Transparency of business processes
- Modeling business rules
- Business scenarios
9. From over-the-counter to 24/7.
A world of disintermediation.
- The challenge of conducting business anytime, anywhere with anyone
- Business network model:
- Implications for the technology architecture
- Workflow architecture
- Design/simulation of enterprise-wide workflows and business processes
10. Building the business blueprint.
Achieving the adaptive enterprise.
- Business modeling tools: Managing business design knowledge
- The reality of strategy dynamics:
- Ongoing adaptation in a client-centric world
- Sensitivity of Business Architecture artifacts and models to change
- The portfolio of business and IT investments
- Business Architecture governance
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“I congratulate you on the high caliber of your speakers they bring a wealth of knowledge to supplement the course material.”
Carol Lachapelle
Director, Information Management
NB Department of Transportation
“Absolutely excellent, current and immediately applicable.”
James Meck
Chief Architect
BAE Systems
“The pragmatic approach is helpful and appreciated.”
Carol Bingaman
Program Manager
Commonwealth of Pensylvania

(Intervista is now offering DAMA & EAIG members a 10% discount on all of our courses)

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Toronto, ON - February 27-29, 2012
Ottawa, ON - March 13-15, 2012


Call 1-800-397-9744 to learn more

Day 1
1. The innovation imperative
2. The Business Architecture manifesto
3. Fundamentals of enterprise models
4. From strategy to Business Architecture
5. Managing the transformation portfolio
Day 2 & 3
1. Patterns in the business environment
2. Analysis of business goals
3. Business services design
4. Understanding the value chain
5. Getting the semantics right
6. Lifecycle analysis
7. Modeling business processes
8. Gaining enterprise agility
9. From over-the-counter to 24/7
10. Building the business blueprint

Ian Gilmour is a member of the Intervista faculty and has 25 years experience in applying information technology to support innovation.
Learn more about our faculty.
John Bruder John is a member of the Intervista faculty and has over 20 years of experience in the information technology industry.
Learn more about our faculty.

“Absolutely excellent, current and immediately applicable.”
James Meck
Chief Architect
BAE Systems
“John did a great job. He was extremely flexible in adapting the material to the class.”
Chirstopher Riccio
Director Planning & Enterprise Architecture
Sodexo
“I congratulate you on the high caliber of your speakers they bring a wealth of knowledge to supplement the course material.”
Carol Lachapelle
Director, Information Management
NB Department of Transportation
“Class was very well presented. Good content and a lot of knowledge that can be applied to my role.”
René Royer
Project Engineer
FedEx
“Great courses - lots of very useful information and tools.”
Carlyle Hogan
Enterprise Architect
Agriculture Financial Services Corporation
“The instructor, John Bruder, poured his heart and soul into the training. His experience & knowledge on the subject benefited the trainees. Lots of good examples and always good answers to all questions asked.”
Kathy McGibbon
Sr. Business Consultant
Ministry of Transportation
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